CommsMEA paid a visit to the Ajman-based facility to find out more about one of the key elements of Etisalat's customer service drive. Enjoy a yearly phone voucher & upgrade your phone every year for free. We provide telephone, TV and Internet across the UAE and beyond Emerald Waterways Customer Service Phone Number (857) 314-7343, Email, Address 165K likes. For more details. - Redeem your points from any of our partners. and more. For customer care, call 800 at any time exclusively for Emerald customers. The value of the yearly Handset Voucher is 5,000 EGP for Emerald 2000 customers. Enjoy instant complimentary access up to 840 global airport lounges exclusive to Emerald members with your ADIB-Etisalat card. +234- 809- 0000-200 from an international line. Etisalat UAE. Emerald is Etisalat Misr new platform for its most eminent clients – bringing all the benefits of your leading mobile communications operator, and more Headquartered in Abu Dhabi, Etisalat was established over four decades ago in the UAE as the country’s first telecommunications service provider. of our telecom services & connectivity, with plush benefits Contact Emerald Waterways customer service. They are thiefs, I signed an Internet package (home) for 1 year (first 2 months for free), and now they are charging me for the first month. Register for Business. Emerald, is a new platform from Etisalat Misr made Enjoy having a personal account manager round the Shopping . Are you on existing Etisalat Business Customer . Conclusion . The minutes and GBs are equally distributed Customer Care: From your Etisalat line: 333: From any landline: 02 35346333: From any mobile: 01111234333: From any international +201111234333 You have to activate your Roaming bundle before travelling through “My Etisalat” application noting that the 1.5GB are to be used in specific list of countries. ADIB and Etisalat Egypt gladly announce the launch of our new mutual unique card product which is tailored exclusively to cater for ADIB - Etisalat “Emerald” customers. We will be providing you with a world-class delightful Choose up to 6 free Etisalat Entertainment Services: With every new service Etisalat launches, it proves that the company always puts its customers first as it is always trying to make everything easy for them through its plans. privileges where we will provide you with a vast spectrum Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat … of our telecom services & connectivity, with plush benefits It’s about becoming a part of … click here to update your browser. Emerald customer shall enjoy some free monthly services like Call keeper and White list. Emerald, is a new platform from Etisalat Misr made that would take your travel and business experiences to especially for its most eminent clients. learn more Text size : Standard For Emerald 250 & Emerald 450 only, 2GB are deducted from the local mobile internet to enjoy the 1.5GB while roaming. privileges where we will provide you with a vast spectrum Learn how to manage your unique Emerald account. Working at Etisalat is more than just a job. If the customer finished his mobile internet quota and does not want to subscribe to Mobile internet add-ons, the internet speed shall decrease automatically to 64Kb (FUP 10GB). After the one year free of subscription on Etisalat TV, the customer shall pay 110 LE to continue enjoying TV service (excluding Emerald 2000). make your life easier wherever you are in the world! Now manage your Etisalat account on the move, 1 Mbps Unlimited/80 EGP discount on any of the ADSL plans, 2 Mbps Unlimited/110 EGP discount on any of the ADSL plans, 4 Mbps Unlimited/160 EGP discount on any of the ADSL plans, 8 Mbps Unlimited/250 EGP discount on any of the ADSL plans, 16 Mbps Unlimited/380 EGP discount on any of the ADSL plans, In case you subscribe to the ADSL service, GBs will be deducted from your mobile internet quota depending on your Emerald bundle, For further information on the airport lounge access & credit card details, please contact 19951 (ADIB customer care hotline), The tariffs can be used as a single line, or the bundle can be shared on multiple lines with a maximum of 6 lines (depending on your Emerald bundle), For further details about Emerald and how to join please call 333 from your Etisalat line or call 01111234333 from any mobile. 164K likes. recommended. Enjoy +12,000 hours of Movies & TV Shows with no ads, plus access to +101 Live Channels, including OSN, Starzplay , Disney and much more! that would take your travel and business experiences to member of the Etisalat family and overjoyed to welcome Emerald 450 shall enjoy 6 months for free. Etisalat Emerald. experience. You can add a landline for free under your Emerald account and it will be counted from your free family lines. the account manager or customer care services are not answering customer phone calls . the perks of your leading mobile communications operator, You can always add your family and friends with NO extra Charges. If you want to reach the Etisalat Customer Care service from an international line e.g Vodafone, you will have to dial +234- 809- 0000-200.Remember to include the Nigeria call code otherwise, the number will not go through. TRENDING. You can call Emerald Waterways at (855) 222-3214 toll free number, write an email, fill out a contact form on their website www.emeraldwaterways.com. Welcome to the realm of exclusive Etisalat customer service and technical support is too bad Etisalat customer service is too bad. you to the exclusive world of Emerald. ADIB-Etisalat Card. To enjoy the full experience that Etisalat official website has to offer, Enjoy the highest speed ADSL lifetime subscription. PERSONAL ACCOUNT MANAGER Etisalat UAE - Telecom. With Emerald you can have up to 6 lines in One account, How would you rate your satisfaction with our website? Learn about Etisalat culture, salaries, benefits, work-life balance, management, job security, and more. provide you with the best service. Offers also include combo packs which include flexible minutes and local data, as well as other limited period one-time data packs. experience. Never again with etisalat Control your bundle at your convenience by distributing the quotas among family member. If you wish to make an inquiry or to launch a complaint regarding the company's services, Etisalat customer service is well established to come to your rescue. Yes No . If you would like to lodge a formal complaint, please contact our Customer Care Centre, available 24/7, or visit Etisalat’s Business Centres, service centres and outlets. Starting April 8, all Etisalat customer service numbers will be combined, and will be accessible by calling 101 from Etisalat GSM or Wasel mobiles and fixed-lines. Emerald 450 shall enjoy 6 months for free. a whole new level. Emerald is Etisalat Misr new platform for its most eminent clients – bringing all the benefits of your leading mobile communications operator, and more Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat … Emerald 250 shall enjoy 3 months free of subscription on OSN channels. especially for its most eminent clients. All Rights Reserved. After the promo duration, if customer wishes to continue enjoying OSN channels (a monthly fee of 100LE will be added on the monthly bill), Emerald 2000 will enjoy free ongoing subscription on OSN channels, You can add new lines to your Emerald account through “My Etisalat” application or *800#, You can inquire and pay your bills through “My Etisalat” application. Etisalat Islamic: Info to prayer times, Quran reading and listening and a lot more you to the exclusive world of Emerald. the lines anytime from his/her phone. The main line can change this Bringing all VIP LOUNGES Emerald, is a new platform from Etisalat Misr made especially for its most eminent clients between the lines. Etisalat Experience Centres are one of the best in Lagos as they provide the best service and are mainly concerned with satisfying the customer’s query. Click to Apply Hotline: 19551 . distribution or transfer the minutes and GBs between ADIB-Etisalat Card. For more information on roaming and international. Carrying-over unused mobile internet to the next month (roll over MI one month validity). Our aim is to offer our mutual customers the best banking & telecom experience they can get. The worst robotic customer service… The worst robotic customer service ever. Your queries are not restricted to phone call only, you can as well visit their business centres, agents or help centres for face to face communication. Manage your bundle at your convenience by distributing and transferring the quota among your Family Members through My Etisalat application or through *800#. Etisalat Emerald. (cost of extra minute: 1.5LE/ minute), Free Extra dedicated monthly quota for Etisalat TV worth of 3GB, after finishing them the customer shall consume from his main quota normally. I'm disconnecting my etisalat sim and home packages. 115 reviews from Etisalat employees about working as a Customer Service Representative at Etisalat. Etisalat Sports: Enjoy the latest news, match schedules, results, statistics and exclusive analytical studios. Etisalat Emerald Makes Life Easier. Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability. Enjoy internet by adding monthly Renewable or On-Demand Mobile internet add-ons and have full control We provide telephone, TV and Internet across the UAE and beyond Enjoy the best voice & data bundles with unlimited calls between family members. Enjoy having a personal account manager round the clock to accommodate to any of your requests just to make your life easier wherever you are in the world! Enjoy instant complimentary access to up to 840 global airport lounges exclusive to Emerald members with your ADIB-Etisalat card. No data so far. Have One bill free of hassle and have full control over it and set a credit limit per family line. a whole new level. Etisalat Music: Unlimited hours of continuous music, latest albums & releases with unlimited skips From Sunday April 8 all Etisalat customer service numbers will be combined and will be accessible by calling 101 toll-free whether calling from Etisalat GSM or Wasel mobiles, or fixed-lines. It’s important for us to make everything easy and clear to our high value customers especially when it comes to the fun part of redeeming points. Or You can borrow up to 50% from the following month’s quota to enjoy mobile internet. Emerald 250 shall enjoy 3 months free of subscription on OSN channels. Emerald 250, 450, 650 & 1000 can enjoy one-year free subscription and Emerald 2000 as an on-going free service. With the Etisalat sim card, you can easily dial 200 and follow the instructions to talk to a customer representative. To enjoy the full experience that Etisalat official website has to offer, click here to update your browser. Featured Article. It`s important for us to make everything easy and clear to our high value customers especially when it comes to the fun part of redeeming points. If you finished the number of free family lines located to your bundle, you can still add the landline to your account for 10 LE/ month. Support Support. Loyalty Points earned on every retail spend done with card locally or internationally in addition to loyalty points earned on Emerald line which are redeemable at a wide network of Etisalat Partner Merchants and services offered by Etisalat Stay tuned for more benefits… For more information about Emerald line please call Emerald Hot line 800 So check out the Etisalat website, read about their Emerald package, and quickly find your way to becoming an Etisalat Emerald customer to enjoy the perks of Etisalat’s most loyal customers. The newly presented services from Etisalat Emerald can grant you a luxurious life and it is pretty obvious in the advert. Smiles is the ultimate destination for everyday savings, offering you amazing daily deals from etisalat as well as hundreds of your favourite brands. Enjoy your complimentary OSN subscriptions every month. over distributing and transferring it between family members. After the one year free of subscription on Etisalat TV, the customer shall pay 110 LE to continue enjoying TV service (excluding Emerald 2000). We’re a highly engaged group of people working for a great brand delivering amazing customer experiences every day. Etisalat is committed to making this website accessible to the broadest possible audience, regardless of technology or physical capability. Ensure you go with your SIM card in case it is requested of you by the service providers. It is an honor to invite you to become a It is an honor to invite you to become a member of the Etisalat family and overjoyed to welcome Welcome to the realm of exclusive Enjoy 50% off on movie tickets, as well as "Buy 1 Get 1 Free" deals on entertainment, shopping, dining, travel and wellness. Etisalat TV+ Subscription: Being expert in customer experience and customer satisfaction comes from this industry Cons The unique challenges in Etisalat are rotational every time due to customer needs & business needs, So I have to be fit and ready all the time and get my focus to the extreme level to be the one they can trust to deal with vvip and prestige customers Etisalat is providing you with all the perks of your leading mobile communications operator, and so much more. Smart ADSL Customer care; From your Etisalat line: 777: From any landline: 02 3534 6 377: From any international +20 1111 234 777 Learn how to manage your unique Emerald account. Continuously aiming to Copyright 2018 © Etisalat. Enjoy the biggest international & roaming bundles for both voice & data. Now manage your Etisalat account on the move. clock to accommodate to any of your requests just to The customer can enjoy direct installments for his mobile phone. Etisalat Group is one of the world’s leading telecom groups in emerging markets. Enjoy 24 / 7 personalized life style manager for ADIB-Etisalat card holders and experience the absolute in luxury. Etisalat and ADIB have come together to provide Emerald members with an exclusive credit card that offers you special benefits that include Emerald points on your local and international purchases, redeemable at a wide network of Etisalat outlets and partners. Bringing all Emerald 650 and Emerald 1000 shall enjoy One year free of subscription on OSN channels. Etisalat recently inaugurated its new Dhs 80 million call centre, which centralises all the various departments of the PTT's customer care services under one roof. Etisalat offers all Prepaid Wasel users the option to purchase one-time data packs or auto-renewal data plans that give choice and value depending on the need. Sorry. Etisalat’s customer service representatives are highly trained to help you resolve your concerns and complaints promptly. Click to Apply Hotline: 19551 . and more. My Etisalat (Account) Personal Etisalat UAE. Etisalat customer care number. Etisalat Official Customer Care Number: 08090000200 Etisalat customer service Email: Care@etisalat.com.ng Emerald 650 and Emerald 1000 shall enjoy One year free of subscription on OSN channels. Our incredible team consists of over 40,000 employees, 81 nationalities, across 16 countries. Etisalat Business Account Number* First Name* Last Name* Email* Contact Number* Company Name* Please specify your requirements * Submit. the perks of your leading mobile communications operator, Register for Personal Price for an extra local minute is 19pts, local SMS 30pts, international minute 2.99EGP and 1.99EGP for an international SMS. We will be providing you with a world-class delightful Available minutes for 7070 service: 15 minutes for Emerald 250, 30 minutes for Emerald 450, Emerald 650, 60 minutes for Emerald 1000 and Emerald 2000 . The extra charged line fees are 50 EGP monthly per each data line and 100 EGP per each voice line. INTERNATIONAL CONCIERGE Have full Flexibility over your MI quota by carrying-over unused mobile internet to the next month. The best operator in Egypt, Etisalat Misr, just added a new service “Etisalat Emerald” to satisfy their Emerald customers’ needs; featuring striking services and world-class experience that will definitely leave you in awe.